Last Updated: January 1, 2026
Welcome to xzy388. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and xzy388 ("we", "us", "our", "the Platform", "the Company"). By accessing, registering an account, or using any services provided by xzy388, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using our services and close your account.
For the purposes of this Agreement, the following definitions shall apply:
By creating an Account or using xzy388 Services, you explicitly agree to:
Important Notice: You must be at least 21 years of age to register and play on xzy388. Providing false information regarding your age, identity, or eligibility is strictly prohibited and will result in immediate account suspension and forfeiture of all funds.
To register and maintain an Account with xzy388, you must meet all of the following eligibility criteria:
You must be at least 21 years of age at the time of registration. xzy388 strictly enforces age verification during the Know Your Customer (KYC) process. Players found to be underage will have their Accounts immediately closed and all funds confiscated without appeal.
Our services are intended primarily for residents of Indonesia. You must be physically located in Indonesia at the time of registration and gameplay. Users accessing the Platform from jurisdictions where online gaming is prohibited by local law do so at their own risk and xzy388 disclaims all liability for such access.
You must possess full legal capacity to enter into binding contracts under the laws of your jurisdiction. You must not be subject to any legal disability that would impair your ability to agree to these Terms.
Each individual User is permitted to maintain only one (1) Account with xzy388. Creating multiple Accounts, whether under the same name or different identities, is strictly forbidden and constitutes grounds for immediate termination of all associated Accounts and forfeiture of Balances.
You must not be currently enrolled in any self-exclusion program or have a history of gambling-related problems that would make your participation inappropriate. If you have previously self-excluded from xzy388 or any other gaming platform, you must not attempt to create a new Account during the exclusion period.
To create an Account, you must provide accurate, current, and complete information including:
xzy388 is committed to maintaining platform integrity and preventing fraud, money laundering, and underage gambling. As part of our KYC process, you must submit the following documents within 14 days of registration or before your first withdrawal, whichever occurs first:
Failure to complete KYC verification may result in restrictions on withdrawals, Bonuses, and Account functionality. xzy388 reserves the right to request additional documentation at any time to verify Account ownership and compliance with these Terms.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must:
xzy388 is not liable for any losses resulting from unauthorized Account access caused by your failure to maintain credential security.
xzy388 accepts Deposits via the following Indonesian payment methods:
All transactions are processed exclusively in Indonesian Rupiah (IDR). The minimum Deposit amount is Rp 50.000. There is no maximum Deposit limit, though individual payment methods may impose their own transaction limits.
Deposits are typically credited to your Account Balance instantly upon successful payment confirmation. In rare cases where technical issues delay processing, Deposits will be credited within 24 hours. If a Deposit fails to appear after 24 hours, contact customer support immediately with your transaction reference number.
You may only Deposit funds from payment accounts registered in your own legal name. Deposits from third-party accounts, including family members, friends, or business partners, are strictly prohibited. xzy388 reserves the right to void transactions and return funds to the source if third-party payment is detected.
xzy388 maintains strict anti-money laundering (AML) policies. Deposited funds must be wagered at least once before withdrawal requests will be approved. Accounts showing patterns consistent with money laundering activity, including rapid Deposit-Withdrawal cycles without gameplay or unusually large transactions inconsistent with the User's profile, will be flagged for investigation and may be suspended pending resolution.
You may request a Withdrawal of your Account Balance at any time, subject to the following conditions:
Withdrawal requests are processed according to your VIP tier status:
Processing times represent xzy388's internal review period. Actual receipt of funds may take additional time depending on your bank or e-wallet provider's processing schedule.
The minimum Withdrawal amount is Rp 100.000. Maximum daily Withdrawal limits vary by VIP tier and are displayed in your Account dashboard. Users requiring higher limits may contact VIP support for accommodation.
Withdrawals will be returned to the same payment method used for Deposit whenever possible. If returning to the original payment method is not feasible due to technical limitations, xzy388 reserves the right to arrange alternative payment methods after additional verification.
xzy388 offers various Bonuses and promotional offers to enhance player experience. All Bonuses are subject to specific terms and conditions including wagering requirements, eligible Games, maximum bet limits, and expiration dates. These terms are detailed in each promotion's description and must be read in full before accepting any Bonus.
Most Bonuses carry wagering requirements, meaning the Bonus amount (and sometimes the Deposit amount) must be wagered a specified number of times before any winnings can be withdrawn. Wagering requirements vary by promotion and are clearly stated. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of Bonus funds and any associated winnings.
xzy388 reserves the right to void Bonuses and confiscate winnings if we detect Bonus abuse, including but not limited to:
All Users must engage in fair play. Prohibited activities include:
Violations will result in Account suspension, fund confiscation, and potential legal action.
All Game results are determined by certified Random Number Generators (RNG) or, in the case of live dealer Games, by physical equipment and dealer actions. Once a bet is placed and accepted, it cannot be cancelled or modified. xzy388's determination of Game outcomes is final and binding.
In the event of technical malfunction, communication failure, or software error, xzy388 reserves the right to void affected bets and restore Account Balances to their pre-bet state. xzy388 is not liable for any losses resulting from technical issues beyond our reasonable control.
xzy388 is committed to promoting responsible gaming practices. We provide tools including deposit limits, session time reminders, self-exclusion options, and reality checks. If you believe you may have a gambling problem, please review our Responsible Gaming page for resources and support contacts. Remember, gambling should be entertaining, not a source of income.
To the fullest extent permitted by law, xzy388 disclaims all liability for indirect, incidental, consequential, or punitive damages arising from your use of the Platform. Our total liability to you for any claim shall not exceed the amount of your Account Balance at the time of the claim. xzy388 is not responsible for losses caused by factors outside our reasonable control, including but not limited to internet outages, payment processor failures, or force majeure events.
xzy388 reserves the right to suspend or permanently close any Account at our sole discretion, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or for any other reason we deem appropriate. Upon closure, any remaining Balance may be forfeited if the closure is due to Terms violations. Users may voluntarily close their Accounts at any time by contacting customer support.
All content on the xzy388 Platform, including logos, graphics, text, software, and game designs, is the property of xzy388 or our licensors and is protected by intellectual property laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only. Commercial use, reproduction, or distribution of Platform content is strictly prohibited.
Your use of xzy388 is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By agreeing to these Terms, you also consent to the practices described in our Privacy Policy.
These Terms are governed by and construed in accordance with international gaming industry standards and best practices. Any disputes arising from these Terms or your use of xzy388 shall first be subject to good-faith negotiation between you and xzy388. If negotiation fails, disputes shall be resolved through binding arbitration conducted in English.
xzy388 reserves the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on the Platform. Your continued use of xzy388 following notice of changes constitutes acceptance of the amended Terms. If you do not agree to the changes, you must cease using the Platform and close your Account.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
For questions, concerns, or disputes regarding these Terms, please contact xzy388 customer support:
By creating an Account and using xzy388, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must not use our services.
Bank-level SSL encryption protects all transactions and personal data
All games use certified RNG for completely random, unbiased outcomes
Identity verification ensures platform integrity and player safety
Process times from 2-24 hours depending on your VIP tier status
Indonesian-speaking customer service available around the clock
Comprehensive tools and resources promote healthy gaming habits
Our customer support team is ready to help clarify any aspect of our Terms & Conditions